Shipping policy

Shipping Policy – ELITESTEPS.STORE

Order Processing

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation message once your order has been shipped.

Shipping Rates & Delivery Estimates

  • Standard shipping: 5–7 business days.

  • Express shipping: 2–3 business days.

  • International shipping: 7–14 business days (delivery times may vary depending on customs).

  • Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation & Tracking

  • You will receive a shipment confirmation email with a tracking number once your order has been dispatched.

  • Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

  • ELITESTEPS.STORE is not responsible for any customs duties or taxes applied to international orders.

  • All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damages

  • ELITESTEPS.STORE is not liable for products damaged or lost during shipping.

  • If you receive a damaged order, please contact the shipping carrier to file a claim.

  • Save all packaging materials and damaged goods before filing a claim.

Delays

  • Delivery times are estimates and may be affected by factors outside our control (e.g., weather, customs delays, courier issues).

  • We will notify you if there are significant delays with your order