Refund policy

Return & Refund Policy

Returns

• We accept returns within 15 days of purchase.

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

• Sale items and gift cards are non-returnable.

Exchanges

• If you need a different size or style, we offer free exchanges within the 15-day return window.

• Exchanges are subject to product availability.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• For defective or wrong items, we will provide a prepaid return label.

Contact Us

For any questions about returns or refunds, please reach out to our support team at elitesteps922@gmail.com